Landing Page overview

Landing Page overview

Welcome to the Applysia Support Portal!


This is where you can get Support in using our services as well as answers to your questions about our Software. For this purpose, we have created articles on a variety of topics and functions. 

 

Applysia includes two areas:

  1. The Applysia App, which can be used as either a Web-App or an iPad App. During an Assessment, you work exclusively in the App to evaluate and compare Candidates. 
  2. The browser-based Cockpit where you can manage your Assessments & Templates, the Users of the Software and your organization. 

Depending on the role assignment, you can access the App and/or the Cockpit. Not every User has access to both areas, this depends on the respective role (for many Users the Cockpit is less relevant).

 

Therefore, it is first important to know which User role(s) you have been assigned. This can be seen in the invitation email you received from "Applysia" or a representative of your organization. There is the following distinction: 

 

1. Observer

  1. Access to the App / Web-App
  2. Participation in a digital Assessment

2. Administrator & Organization Administrator

  1. Access to the Cockpit 
  2. Assessments & Templates, manage Users (and organization)
For more information, see "User Roles".  

If you have been assigned the User role "Observer", you will be assigned one of four different Observer roles with different functions in the next step (Normal Observer, Silent Observer, Lead Observer, Moderator). You will find more information about it here.

 

To get to the articles for the App click here. Click here for the articles for the Cockpit.


Tags in the Support Portal

To help you see more quickly whether the selected article is relevant for you, we have marked each article at the top with "tags" that indicate for which Users (or Observers) with which role the respective article is relevant.

Relevant for: Normal Observers, Lead Observers, Moderators (see "Observer roles in the App")


Introduction Video Applysia App

To make it easier for you as an Observer to get started with the Applysia App, we have created a short introductory video for you. Within 5 minutes, we'll give you an overview of the Applysia App and explain the basic functions of the Software, so that you can quickly learn the most important features of our App and start observing an Assessment right away. Here you can find the links to the German as well as the English video. 




Article overview

All articles can be found in the "Cockpit" and "App / Web-App" folders in the main menu. You can also find the answers to many of the questions already asked in the "FAQ" folder.

In order to be able to quickly jump to the articles relevant for you, you will find a structured overview of all articles below, including direct links to the respective articles.

The structure of the Support Portal is logical and is based on the structure of the Software. This means that you can navigate through the articles and the Software in parallel. For most topics / pages there is an overview article, in which basic functions as well as all possible navigation options of the page are briefly explained.


App




    • Related Articles

    • Assessment overview

      Relevant for: Organisation Administrators, Administrators (see "User Roles in the Cockpit"). You can access your Assessments by clicking on "Assessments" in the header at the top. A new page opens, on which all created Assessments are listed. ...
    • Templates overview

      Relevant for: Organisation Administrators, Administrators (see "User Roles in the Cockpit"). You can create two types of Templates in Applysia: Templates for the competency model on which the Assessment is based and Templates for a report that is ...
    • Overview Users

      Relevant for: Organisation Administrators, Administrators (see "User Roles in the Cockpit"). You can create and edit the Users of your organization by clicking on "Users" in the header at the top. A new page will open where all Users are listed.  ...
    • Overview Cockpit

      Relevant for: Organisation Administrators, Administrators (see "User Roles in the Cockpit"). After you have logged in, you are on the overview page of all Assessments that have been created in your Workspace (see "Assessment overview"). In the upper ...
    • Consolidate overview

      Relevant for: Normal Observers, Lead Observers, Moderators (see "Observer roles in the App") In the Assessment overview, click on "Consolidate" in the Schedule for an exercise and a new page opens. If the Assessment is still in Draft status, you ...