Edit users

Edit users

NotesRelevant for: Workspace owners, administrators (see "User roles")
To edit existing users, click on "Users" in the header. In the user overview, click either on the user's name or on the “3 dots” on the far right and then on “Edit”.
A new page with various options will open.

Here you will see the status directly next to the user's name.

If you have invited a new user, they will receive an invitation E-Mail that they need to confirm. As long as the invitation has not been accepted, you will see a note “Waiting for confirmation from ‘E-Mail observer’”. You can resend the invitation E-Mail at any time by clicking on “Resend Invitation”.

By clicking on “Deactivate” at the top right, you can deactivate the user. This means the person can no longer log in but is not completely deleted. Deactivated users can be reactivated by clicking “Reactivate”. The user will then be sent an invitation E-Mail that they need to accept before the account is reactivated. You will see a note, similar to when inviting new users, indicating that confirmation from the user is awaited. The invitation E-Mail can also be resent by clicking on “Resend Invitation”.

Click on “Delete” to permanently delete the user. A pop-up window will open, where you need to enter the name of the user to be deleted and click on “Confirm” before the user is actually deleted. You can also click “Cancel” to return to the overview.

Below, you will find all the information you provided when inviting the user under “Profile”, “Localisation”, “Roles”, and “Organisation Access” (see “Add users”) and you can edit these details.

Under “Security”, you can set a new password for the user. To do this, you need to enter the new password and the password confirmation. The password must be at least 8 characters long, include uppercase and lowercase letters, and contain at least one special character and one number.

To save your changes, click on “Save” at the top right.



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