Why doesn't my assessment change to the new status?

An Assessment can be in different statuses, which can be set manually in the administration interface or can be automated using a workflow. An existing internet connection is required to see the status changes in the observer interface.

If you are connected to the internet, you can update the assessment list by clicking on "Assessments" in the page header. 

In the native iPad App, you can alternatively perform a swipe gesture from top to bottom. In the native iPad App, you can also click on the "down arrow icon” (Download-icon) in the assessment list to obtain the latest version of the assessment and thus update the status. 

Learn more about the status of the assessments here.

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