Why can't I see documents in the App?

Make sure you are in the correct Assessment where the documents have also been uploaded. 

Please check if you have an active internet connection and refresh the page. 

Learn more about documents in the App here.

• Related Articles

• Documents

  Relevant for: Normal Observers, Lead Observers, Moderators (see "Observer roles in the App") General If you click on "Documents" in the bottom line, you will see an overview of all the documents that have been stored and are available for you to ...

• Documents

  Relevant for: Organisation Administrators, Administrators (see "User Roles in the Cockpit"). You have selected an Assessment to edit and are in the navigation menu on the left under "Documents".  Here you can upload assessment-specific "files". These ...

• Who can see the uploaded documents?

  You can upload three different types of documents to the Cockpit: General documents Navigate to the Assessment and select "Documents" in the left menu. The documents you upload here are only visible for the Assessors and not for the Candidates. More ...

• Observer Roles in the App

  The Applysia App can be used either as a Web-App or as an iPad App. During an Assessment, you work exclusively in the App to evaluate and compare Candidates. Not every Applysia User has access to the App, this depends on the User role you have been ...

• Login iPad-App & Web-App

  Relevant for: Normal Observers, Lead Observers, Moderators (see "Observer roles in the App") iPad-App & Web-App There are two ways to use the Applysia App: As an iPad-App As a Web-App in the browser (device-independent). The main difference between ...