Why can't I see and check the rating scales?
Navigate to the corresponding exercise. The rating scale is hidden by default at the beginning.
Click on "Rating" next to "Overview" on the upper left side of the screen to show the scale and make ratings.

You can find more information
here.
Related Articles
Assess: Rating
Relevant for: Regular Observers, Lead Observers, Moderators (see "User Roles") Overview By default, you are in the "Assess" and "Overview" sections. You can tell this because the list icon in the lower-left corner is highlighted with the text ...
Assess: Rating
Relevant for: Normal observers, lead observers, moderators (see "User roles") Overview When you click “Assess” in the lower line, you will first see an “Overview” of the competencies and behavioral anchors to be evaluated in the exercise, as well as ...
Single View: Rating
Relevant for: Normal observers, lead observers, moderators (see "User roles") To view the individual results of all candidates, click on the “Details Button” below the consolidated matrix (whether viewing the rating or the ranking) under the values ...
Can I choose different scales for individual exercises?
You cannot select different scales for individual exercises within a template; each exercise will then have "x" scale points (as previously configured by you). However, you have the option to store user-defined scales for the individual exercises. ...
Can I cancel my rating?
If you have already selected a scale point as a rating for a competency, it is not possible to remove the rating completely. However, you can adjust the rating as you wish and select a different scale point. You can find more information about ...