Why can't I open an Assessment in the App?

Make sure you have an active internet connection. If you click on the Assessment now, the Assessment will be downloaded and you can switch to the Assessment with another click.

Learn more about downloading the Assessments here.

• Related Articles

• App overview

  Relevant for: Normal Observers, Lead Observers, Moderators (see "Observer roles in the App") General & Settings On the start page, you can now see all the Assessments to which you have been assigned as an Observer. In the upper left corner you will ...

• Complete Assessment

  Relevant for: Moderators (see "Observer roles in the App") In the Assessment overview at the bottom of the Schedule below "Conference", click on "Complete Assessment" to finish the respective Assessment (only for Moderators). A pop-up window will ...

• Assessment Drafts

  If the assessment has not yet been activated by your administrator, the word "Draft" will appear in grey in line with the corresponding assessment. Active assessments will have the word "Active" highlighted in green. Click on the download button next ...

• Introduction to the App

  App Login Enter the domain that has been assigned to your company into the text box labelled "Workspace". Enter your email into the text box labelled  "E-Mail". Enter your chosen password into the text box labelled "Password". If you have forgotten ...

• Assessment overview

  Relevant for: Normal Observers, Lead Observers, Moderators (see "Observer roles in the App") At the top center, you will see the name of the selected Assessment as well as an arrow on the left side, which will take you back to the App overview. In ...