What should I do if I forget my password?

Navigate to the login page and click "Forgot your password?”. Now follow the instructions and set a new password with which you can log in.

​

You can find out more information about logging in here.

• Related Articles

• How can I change my password?

  Navigate to your "name" with the "arrow" in the upper right corner and then to the “Settings”. Under "Security" you can set a new password. To do this, you must enter your old password, set a new one and confirm it. The new password must meet the ...

• How can I reset my password?

  You can reset your password at any time. To do so, click on "New Password" on the login page. You will then receive an email with a six-digit code that you can enter in the observer interface to assign a new password afterwards. Learn more about the ...

• What password do I need to delete templates?

  To delete a template, you do not need a password. You must confirm the operation by entering the "Template name" in the pop-up that opens and then confirm the deletion. This ensures that templates cannot be accidentally deleted and then not restored. ...

• Why can't I log in to the observer interface?

  You can log in to the observation interface if you are an observer. You can find out more about the different user roles in the observation interface here. Make sure that you have entered the correct workspace in your browser line for access to the ...

• Manage account

  Relevant for: Workspace administrators, administrators (see "User roles") In the administration interface, first click on your name / the arrow at the top right and then on “Settings”. You are now automatically in the settings menu. You can see from ...