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After you have successfully logged into the Candidate Portal, you will be on the Portal's homepage, where the files that are shared with you are visible and where you can navigate between them. For more information on how you as an ...
Why doesn't my assessment change to the new status?
An Assessment can be in different statuses, which can be set manually in the administration interface or can be automated using a workflow. An existing internet connection is required to see the status changes in the observer interface. If you are ...
Why is the notes page not available in the observer interface?
If the assessment is still in draft mode, you cannot take notes. Please make sure that the person responsible for the assessment has also activated the assessment. Make sure that the assessment is already updated and takes the current status (See: ...
Why can't I take notes without an apple pencil?
You can only take handwritten notes with a pencil in the native iPad App. To do this, you can select whether you want to use the apple pencil for taking notes in the settings of the app (click on the "Gear" in the app overview) under "Notes" using ...
Why can I only take notes with the apple pencil and not with the keyboard?
You can choose between handwritten notes using the Apple Pencil and text notes using the keyboard only in the native iPad App. To take notes using the Apple Pencil (or finger), select the "Pencil" option at the bottom of the notes page. To make text ...